Last updated: 7 May 2026 · Version 2.0
These Terms of Service (“Terms”) set out the rules for using weirdigital.media and engaging Weir Digital Media Limited (“Weir Digital Media”, “WDM”, “we”, “us”, “our”) for productised digital marketing services. By using our website or engaging us for work, you agree to these Terms.
These Terms exist alongside the written proposal we send before any engagement begins. Where the proposal and these Terms differ, the proposal applies for the matters it covers. Where the proposal is silent, these Terms apply.
1. About us
Weir Digital Media Limited is a private limited company registered in England and Wales (Companies House registration number 14973060). Registered office: 18 Beverley Gardens, Bournemouth, BH10 5EF, United Kingdom. We operate from Bournemouth (UK) and Jávea (Costa Blanca, Spain).
2. Our services
We provide productised digital marketing services across twelve service pillars (SEO, Lead Generation, Web Development, Content & Editorial, Email Marketing, Social Media, Paid Advertising, AI & Intelligence, Automation & CRM, Brand & Design, Strategy & Consultancy, Digital PR & Reputation) and twelve industry hubs.
Each engagement is scoped on day one, quoted in writing within two business days of the discovery call, and delivered on a productised cadence with weekly delivery into your portal.
3. Engagement structure
3.1 Pricing bands
- Foundation: £1,500–3,000/month for single-pillar engagements
- Compound: £3,000–6,000/month for two-to-four pillar stacks
- Architect: £6,000+/month for five-plus pillars across two locales
Web Development engagements may be priced as fixed-scope projects (typically £6,000+) with optional monthly maintenance retainers from £150/month. The exact figures applicable to your engagement are set out in the written proposal.
3.2 Cycles and renewal
All retainer engagements run on rolling 90-day cycles. There is no minimum term beyond the current cycle. Either side can decline to renew at the end of any cycle by giving written notice no later than 14 days before the next cycle begins. There are no auto-renew traps and no proprietary tooling lock-in.
3.3 Walk-away rights and ownership
From day one, you own everything we build for you under your domain: pages, copy, creative assets, automations, CRM configuration, dashboards, brand voice document, and roadmap. We do not place any of your work behind a proprietary platform that would prevent you from leaving with it. At the end of any cycle (or on termination for any reason), we provide a full export of your project artefacts in standard, portable formats within ten business days.
4. Payment
- Retainer fees are invoiced monthly in advance on the first business day of each calendar month
- Project fees are invoiced as set out in the proposal — typically 50% on commencement and 50% on delivery
- Payment terms: 14 days from invoice date
- Accepted payment methods: bank transfer (Faster Payments / SEPA), card payment via Stripe, Wise transfers
- UK VAT is applied at the prevailing rate where applicable; we will issue VAT invoices on registration
- Late payment carries interest at the statutory rate under the Late Payment of Commercial Debts (Interest) Act 1998
- Where an invoice is overdue by more than 30 days, we may pause delivery until the position is resolved
5. Refund and cancellation
Because our retainer engagements run on rolling 90-day cycles with walk-away rights, refunds work as follows:
- Cycle-end termination: if you give written notice by the 14-day cut-off before the next cycle, no further fees are due. We export your artefacts and the engagement closes.
- Mid-cycle termination by you: the current cycle continues to its end and is not refunded; we deliver the remaining work in the cycle.
- Mid-cycle termination by us (which we have never had to invoke): you receive a pro-rata refund for the unused portion of the cycle.
- Project engagements (Web Development): a 50% deposit is non-refundable once production begins; the balance is invoiced on delivery and is fully refundable in the unlikely event we do not deliver the agreed scope.
- Statutory rights: nothing in this policy limits your statutory rights under the Consumer Rights Act 2015 if you are a consumer rather than a business client.
To request termination or a refund, email [email protected] with the subject line “Termination — [your business name]”. We respond within two business days.
6. Your responsibilities
To deliver effectively, we need you to:
- Provide accurate, complete information about your business, brand, and goals
- Grant the access we need to your marketing tools (Google Analytics, Google Ads, Meta Ads, Search Console, your CMS, your CRM — whichever apply to the scope)
- Respond to review and approval requests within five business days; where you cannot, we ship under “deemed approval” with a written summary so the project keeps moving
- Comply with all applicable law in your industry — including ASA / CAP code, financial promotion rules, GDC / GMC / GOC professional standards where relevant, and any sector-specific regulator
- Pay invoices on time
7. Intellectual property
- Deliverables: on full payment of the relevant invoice, all intellectual property in deliverables produced specifically for you (copy, design, code, automations, brand assets) transfers to you absolutely.
- Pre-existing IP: any methodology, framework, or template we held prior to your engagement remains our property; you receive a perpetual, royalty-free licence to use it within your business as embodied in the deliverables.
- Third-party software: licensed under the relevant third-party terms; we will identify any third-party components and their licences in the deliverable hand-over.
- Portfolio rights: we may reference the engagement in our case studies and marketing in anonymised form unless you have asked us not to. We always seek your written approval before publishing a named case study.
8. Confidentiality
We treat all non-public information you share as confidential and use it only to deliver the engagement. We sign mutual NDAs on request. Confidentiality survives termination.
9. Liability
- Nothing in these Terms limits liability for death or personal injury caused by negligence, fraud, fraudulent misrepresentation, or any other liability that cannot be limited under English law.
- Subject to that, our total liability to you for any claim arising out of or in connection with the engagement is limited to the fees paid by you in the 90 days immediately before the event giving rise to the claim.
- We are not liable for indirect or consequential loss, loss of profits, loss of revenue, loss of business, loss of goodwill, or loss of data not directly caused by our breach.
- We are not liable for the actions of third-party platforms (Google, Meta, etc.) including algorithm changes, account suspensions, or platform outages.
- Nothing in this clause attempts to exclude consumer rights for clients who are consumers rather than businesses.
10. Website use
Content on weirdigital.media is provided for information only. We make every reasonable effort to ensure accuracy, but the site does not constitute legal, financial, or professional advice. Reliance on it is at your own risk.
You may not scrape the site, attempt to bypass security measures, attempt unauthorised access, or use any content for AI-model training without our written consent.
11. Privacy and cookies
Our handling of your personal data is described in our Privacy Policy. Cookies are described in our Cookie Policy.
12. Changes to these Terms
We may update these Terms from time to time. The “Last updated” line at the top reflects the most recent change. For active clients, the Terms in force at the start of your current cycle apply for the duration of that cycle; changes take effect at the next cycle.
13. Governing law and disputes
These Terms and any engagement we deliver are governed by the laws of England and Wales. The courts of England and Wales have exclusive jurisdiction over any dispute, except that we may bring proceedings in any jurisdiction where you are based to enforce our intellectual-property rights.
Before issuing proceedings, both parties agree to attempt to resolve any dispute in good faith by direct discussion within 30 days of written notice of the dispute.
14. Contact
Weir Digital Media Limited
18 Beverley Gardens, Bournemouth, BH10 5EF, United Kingdom
Companies House registration number 14973060
Email: [email protected]