Reviews too few or too low. Almost always a request-system problem.

Time-to-signal canon is 60–90 days. Some shifts (tracking fixes, schema deployment, speed-to-lead automations) move numbers in week one. The compounding signal — the steady week-on-week climb you can chart on a single line — lands in cycle two, around day 60. By cycle three you can read the rate of climb and forecast.

Either a £750 standalone audit (5–7 working days, written) or a £3,000 two-week embedded sprint against a fixed scope. Both credit against the first cycle of a DWY or DFY retainer if you sign within 30 days. Neither requires a long-term commitment.

It’s the median we see across operators we’ve audited in your size band. The mode is lower; the right tail is much higher. A 20-minute discovery call gets you a tighter range specific to your spend and stack — in writing, no obligation.

Not necessarily. If two or more of the symptoms above are showing, weekly coaching at £750/month (the Coach plan) often gets your team unblocked without a full retainer. We tell you which way is right for your team in the discovery call — and we tell you in writing if the answer is “you don’t need us.”

We work with both. About 40% of our DWY engagements run alongside an incumbent agency — we coach the in-house team, the agency keeps shipping. We’re open about scope. If the existing agency is the actual problem, we’ll say so in writing and let you decide.

Three numbers, every cycle: the headline metric this problem affects (CPL, conversion rate, organic enquiries — whichever applies), pipeline value attached server-side, and one downstream commercial signal that maps to your buyer journey. We don’t lead with vanity metrics like rankings, impressions or share-of-voice — they’re leading indicators, not commercial outcomes.